Nutrition & Allergen Disclaimer

Palatis suggests what to cook. It is not a dietitian, a doctor or a laboratory, and it cannot see inside the packet on your counter. This page sets out what our numbers and flags actually mean, and where you must not rely on them.

This is not medical or dietary advice

Nothing in the app, the flavor coach, the journal or our emails is medical advice, a diagnosis or a treatment plan. Registered dietitians help us set the guardrails the model works inside, and partner chefs write the technique notes, but none of them knows you, your bloodwork or your history. If you have a condition, a prescription or a clinical goal, plan your diet with a professional who does, and treat Palatis as a tool that helps you execute their plan rather than one that replaces it.

Allergens: what our flags can and cannot do

You tell us your allergens and intolerances, and we exclude them at the ingredient level rather than filtering finished recipes — so a build will not arrive with sesame hidden inside a paste we did not check. That is a real safeguard, and it is not a guarantee.

• Manufacturers reformulate. A product that contained no milk in January may contain it in March. We cannot know before you read the label.
• Cross-contamination is invisible to us. May contain traces warnings, shared production lines and bulk bins are outside anything our data can see.
• Substitutions happen after we hand off. If a grocery partner swaps an item, the swap is theirs and its ingredients are theirs. Check what arrived, every time.
• Your kitchen is a shared surface. The same board, the same oil, the same toaster. We cannot model that.
• Ingredient databases contain errors. Ours included. We correct them when we find them and we welcome reports.

Verify every label before you cook and before you eat. If an allergy of yours is severe or anaphylactic, treat Palatis as a shopping and planning aid only, and make the final call yourself. If you ever see a build that contradicts an allergen you declared, stop, do not cook it, and email [email protected] — we treat that as our highest-priority class of bug.

Macros and calories are estimates

Every nutrition number in Palatis is an estimate built from a public composition database, a portion assumption and, when you photograph a plate, a computer-vision guess at volume. Real food refuses to cooperate: two fennel bulbs differ, an oil measurement changes with the pan, a cut of meat varies by supplier, and cooking loss depends on your stove.

Treat our numbers as accurate to roughly plus or minus fifteen percent for a weighed ingredient, and considerably wider for a photographed portion or a restaurant dish you logged from memory. That is precise enough to steer a week and to notice a trend. It is not precise enough for a clinical protocol, competition weight-making, insulin dosing or renal potassium and phosphate limits. If your health depends on the exact number, weigh the food and use a clinical tool.

When to talk to a professional first

• Pregnancy and breastfeeding. Listeria and mercury risks, folate and iron needs and alcohol limits are all outside the model. Set the pregnancy flag if you use one, and still confirm with your midwife or doctor.
• Medication interactions. Vitamin K and anticoagulants, tyramine and MAO inhibitors, grapefruit and statins, potassium and certain blood-pressure drugs. Palatis does not know your prescriptions and does not check for interactions.
• Disordered eating. If counting has ever taken hold of you, please use Palatis with macro tracking switched off. It is off by default and it stays off on the Free plan; the app works completely without it. Craving-led builds and pantry cooking are the parts of Palatis worth having here, and no streak, score or deficit target will appear.
• Diabetes, kidney or liver disease, coeliac disease, gout, IBD. All need clinician-set limits that we can respect only once someone qualified has set them.
• Children under two. Texture, choking risk, honey, salt and iron needs are specialist territory. Do not use our builds as infant feeding guidance.

Food safety is on you and your kitchen

Our builds assume normal domestic hygiene and a working thermometer. We give cooking temperatures and holding times where they matter, but we cannot see your fridge temperature, how long the chicken sat in the car, or whether the rice cooled fast enough. Follow national food-safety guidance, cook poultry, pork, mince and shellfish to a safe internal temperature, cool and reheat rice properly, and when in doubt throw it out. Pantry sync tracks the best-before date you entered; it does not know whether the jar is spoiled. Use your nose and your eyes.

Weight, performance and supplements

Palatis does not set weight targets, prescribe deficits or recommend supplements. If you enter a macro target we respect it; we do not judge whether it is safe or sensible for you, because we cannot. Rapid weight loss, extended fasting, very low calorie intakes and high-dose supplementation all belong in a conversation with a clinician.

Reporting a problem

Wrong allergen flag, impossible macro number, unsafe cooking instruction: email [email protected] with the build name and what you saw. Allergen and safety reports jump the support queue and go to a dietitian reviewer the same day. Every confirmed error is fixed at the data level so the same build cannot go out wrong to anyone else.

The short version

Use Palatis to decide dinner, cut waste and cook better. Do not use it to manage a medical condition, to dose a medicine, or as the last word on whether a food is safe for you. Read the label, use a thermometer, and ask a professional when the stakes are health rather than flavor.